Frequently Asked Questions

Discover everything you need to know about your MELIJA beauty experience.

Are MELIJA products suitable for sensitive skin?

Yes, our formulations prioritize gentle, high-quality ingredients. However, we always recommend performing a patch test on a small area of skin before full application.

How can I track my order?

Once your order is dispatched, you will receive an email containing a unique tracking number and a link to monitor your package's journey to your doorstep.

Does MELIJA test on animals?

Absolutely not. MELIJA is committed to ethical beauty, and all of our products are 100% cruelty-free and never tested on animals.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return.

Do you offer international shipping?

Yes, we ship our beauty essentials worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout.